How it Works
1
We don't just look at one or two issues in isolation. Our data-driven audit comprehensively examines 350 criteria across 20 categories.
2
We give you a prioritized action plan with customized recommendations so you know exactly where to focus for the biggest impact.
3
We'll implement, test and track our recommendations. You'll sleep better at night knowing your store is performing as it should.
Trusted by top eCommerce brands around the world
Our clients have seen
+27%
Team Capacity Improvement
+11%
Avg Gross Margin Growth
+34%
Avg Client LTV Increase
The Story of eComplete
We launched a results-driven digital agency with a strong focus on Search.
We expanded our offering to include 9 core divisions to enable us to control all angles of our clients' digital platform. Key highlight: We brought on Web Development on Social Media.

Rebranded to R.O.I Digital, expanded our paid media division and became one of South Africa's first Google partners. We also started taking on more eCommerce clients.

We launch eComplete using our 12 years of full digital experience to combine a product that evolved all our 9 pillars into one full service.

The pandemic forces eCommerce adoption with many companies seeing 3 years' worth of growth happen in 3 months. Source: SAP Commerce Cloud Customer Systems Insights, 2019 vs 2020.

Smollan joins forces with eComplete and bolts on Marketplace Offering.
We productize our 20 years of knowledge, systems, processes and partners to scale eCommerce businesses.