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Maximize your marketing budget
BEFORE
Your digital marketing feels scattered, and you’re unsure which efforts are driving growth. You’ve tried paid ads, social media,and SEO, but nothing seems to move the needle.
AFTER
Know exactly what works, what doesn’t, and how to maximize your marketing budget. Get a clear path to more sales, better targeting, and higher ROI.
What we cover
Create experiences that keep customers coming back
BEFORE
Your customer journey feels disconnected—website issues, confusing navigation, and lackluster post-purchase support are frustrating customers, but you’re not sure where to improve.
AFTER
Give your customers an exceptional experience at every touchpoint. We’ll help you streamline everything from usability to customer support, turning first-time buyers into loyal advocates.
What we cover
Unlock the full potential of your ecommerce platform
BEFORE
Your platform feels limiting, and you’re unsure if it’s holding your business back. With so many unused features and no clear optimization strategy, you’re left frustrated and blaming the platform.
AFTER
Maximize your platform’s performance and drive more sales. We’ll help you unlock functionality and offer guidance on dozens of elements, giving you a smoother, higher-converting store—no matter what platform you’re on.
What we cover
Keep your customers coming back for more
BEFORE
You’ve got a great product, but customers aren’t sticking around. Without the right strategies in place, you’re constantly paying to acquire new buyers instead of nurturing the ones you already have.
AFTER
Build long-term loyalty and boost lifetime value with proven retention strategies. We’ll help you implement the right tactics so your customers keep coming back—without the added cost of re-acquisition.
What we cover
Supercharge your store with the right tools
BEFORE
Your platform’s out-of-the-box functionality is holding you back from delivering a truly standout experience. You know third-party tools could help, but you’re overwhelmed by the options and unsure which ones will drive results.
AFTER
Transform your store from good to great with hand-picked plugins and tools. We’ll equip your platform with the best in class to boost performance, enhance customer experience, and unlock the full potential of your business.
What we cover
Boost sales without increasing traffic
BEFORE
You know improving your conversion rate could drive more revenue, but finding the right formula feels complicated. Despite your efforts, sales aren’t growing as quickly as you’d like, and you’re not sure where to focus.
AFTER
Unlock a proven blueprint to increase conversions and revenue. We meticulously analyze over 50 factors to optimize your store’s performance, driving more sales and improving profitability—all without needing more traffic.
What we cover
With operations in over 80 countries, our global reach proves we’re a trusted partner for brands globally.
STEP 1
Onboarding
We start with a team meeting to assign responsibilities, understand your business goals, review your tech stack and data access, and set up the project.
STEP 2
eCommerce Blueprint Audit
We perform your eCommerce Blueprint audit, one pillar at a time.
This involves interviews with you and your team, backend access, or a combination of both, depending on your preference.
STEP 3
eCommerce Blueprint Presentation
We present our findings in an actionable report tailored for you and discuss the report in depth.
STEP 4
Next Steps, Progress Tracking & Optimisation
We discuss next steps and present a roadmap to track progress. We establish KPIs based on your action plan and track progress. The action plan is continuously optimised to ensure we meet your goals.
STEP 5
Unlock growth
Know exactly what works, what doesn’t, and how to maximize your marketing budget. Get a clear path to more sales, better targeting, and higher ROI.
Brand success spotlight
eComplete consistently delivers high-quality work, their creativity, passion, and strong work ethic truly make them stand out from the rest.
Liam Farra
New Balance
How we do it
We give you a clear path to growth in 3 easy steps
Digital Marketing
Know exactly what works, what doesn’t, and how to maximize your marketing budget. Get a clear path to more sales, better targeting, and higher ROI.
Customer Experience
Give your customers an exceptional experience at every touchpoint. We’ll help you streamline everything from usability to customer support, turning first-time buyers into loyal advocates.
eCommerce Platform
Maximize your platform’s performance and drive more sales. We’ll help you unlock functionality and offer guidance on dozens of elements, giving you a smoother, higher-converting store—no matter what platform you’re on.
Customer Retention
Build long-term loyalty and boost lifetime value with proven retention strategies. We’ll help you implement the right tactics so your customers keep coming back—without the added cost of re-acquisition.
eCommerce Functionality
Transform your store from good to great with hand-picked plugins and tools. We’ll equip your platform with the best in class to boost performance, enhance customer experience, and unlock the full potential of your business.
Conversion Rates
Unlock a proven blueprint to increase conversions and revenue. We meticulously analyze over 50 factors to optimize your store’s performance, driving more sales and improving profitability—all without needing more traffic.
No Revenue Growth
The eCommerce Blueprint provides growth strategies by identifying new channels, optimising existing marketing efforts, and analysing customer behaviour. It lays out a plan for sustainable, scalable growth.
Negative R.O.I
The eCommerce Blueprint helps to optimise ad spend by focusing on high-performing channels and improving Return on Ad Spend (ROAS) through targeted campaigns and customer segmentation.
Allen Jaffe
CEO
As the CEO of eComplete, I lead a team of 66 experienced eCommerce specialists, offering fully managed, end-to-end eCommerce solutions to global brands and retailers.
With the eCom Blueprint, I want to give brands and retailers access to the systems, processes and partners we use to scale eCommerce businesses.
With over 20 years of experience in eCommerce, we have a proven track record of scaling eCommerce platforms and delivering ROI for our clients.
Why trust us?
Ecommerce is a complex ecosystem, with many moving parts—like customer acquisition, brand loyalty, logistics, and product innovation—all influencing success.
With over 20 years of industry experience and data from hundreds of brands, we’ve created a blueprint to help your brand reach its full online potential.
This blueprint is not a one-size-fits-all approach.
Instead, it considers every critical element that impacts your eCommerce business—from platform choice and customer behaviour to marketing strategy and operational efficiency—tailored to your brand's unique goals.
Our blueprint takes a holistic view of your brand’s strengths, challenges, and opportunities. It provides actionable insights to help you:
Improve customer acquisition and loyalty.
Increase conversion rates.
Streamline logistics and supply chain management.
Adapt to market shifts and scale sustainably.
By integrating these insights, you can build a resilient eCommerce strategy that maximizes growth while minimizing risk, effectively positioning your brand to thrive in the fast-evolving online marketplace.
Without a clear benchmark, eCommerce brands face an uphill battle.
They’re often left questioning if their website performance, in-house team efforts, and outsourced agency work are driving the results they need. Are conversions where they should be? Are they maximizing ROI? Without a way to measure against industry standards, there’s no way to know if they’re on the right track or missing out on significant revenue.
This is where we come in
Drawing on 20 years of industry expertise and data from hundreds of ecommerce brands, we’ve created the eCommerce Blueprint—a powerful tool designed to assess your brand’s true online earning potential.
With the Blueprint, you can identify where your efforts stand in relation to industry benchmarks and make informed decisions about what’s truly driving growth.
With this clear, actionable insight, you’ll finally be able to tell if you’re taking the right steps to achieve your goals and, if not, precisely where to adjust your strategy for maximum impact.
What people are saying
I'm really impressed with this design system. The ability to choose my components and update styling is a time saver.
Olivia Rodriguez
UX/UI Designer, Novo Bank
I'm really impressed with this design system. The ability to choose my components and update styling is a time saver.
Olivia Rodriguez
UX/UI Designer, Novo Bank
I'm really impressed with this design system. The ability to choose my components and update styling is a time saver.
Olivia Rodriguez
UX/UI Designer, Novo Bank
I'm really impressed with this design system. The ability to choose my components and update styling is a time saver.
Olivia Rodriguez
UX/UI Designer, Novo Bank
I'm really impressed with this design system. The ability to choose my components and update styling is a time saver.
Olivia Rodriguez
UX/UI Designer, Novo Bank
I'm really impressed with this design system. The ability to choose my components and update styling is a time saver.
Olivia Rodriguez
UX/UI Designer, Novo Bank